Frequently Asked Questions

Click on the "Forgot Password" link in the home page and enter your "E-mail address" or "Matrimony ID". Your "Matrimony ID" and "Password" will be mailed to you immediately.

 

Your Email address should be the one given in your profile.


Login using your "Matrimony / Email ID" and "Password".

On the "My Matrimony" page in the left navigation bar below the "My Profile" subhead, Click on "Change Password".

Enter your current password.

Enter your new password and confirm the same. Click on "Change Password" button.

Your new password will be activated immediately and can be used from the next time you login.


The password you have entered might be wrong. Alternatively, you might be having the CAPS LOCK "On". Please check whether the password is entered in the correct case (Upper or Lower).

Please ensure that there are no spaces in the Matrimony ID typed. For e.g., it should be A123456 not A 1234 56.

If you have forgotten your password, please click on the "Forgot Password" link to retrieve the same.

The E-mail ID you are using to login must be the same one with which you had registered on the website. Alternate E-mail IDs will not function.


Every Matrimony ID is unique and is allocated by the system. You cannot choose your own matrimony ID since it is system generated. It cannot be changed under any circumstance.

A Matrimony ID identifies each person uniquely. Please register separate profiles for you and your sibling.

We will upgrade your profile as soon as we receive your payment. An e-mail confirming your upgradation will be sent to you.